Read HR Content

Explore HCI's collection of curated research, white papers, case studies and infographics on trending talent management topics.


How the Bank and Retail Employee Profile Has Been Transformed by a Tech-Enabled World

January 30, 2019 | Shaker International | HCI

The ease and convenience afforded by modern technology has changed the way society functions, shaping new social norms and fundamentally altering how we interact with each other and our environments. This rate of change isn’t just constant – it's continuously accelerating. The 20-teens haven’t just sped up our banking processes, but also brought us virtual assistants, self-driving cars, and ever-more-sophisticated wearable technology. 


4 steps to high-impact behavioral science for HR

January 24, 2019 | Infor

Today's organization runs on's called big data. Corporations are now making informed choices based on analyzing hard facts, and the HR department is no different: smart decisions, based on behavioral science, can increase ...

Read more


January 24, 2019 | Andrea CinqMars | TRACOM Group

Most large organizations have made strides to increase diversity in their workforces, and many implement diversity training to help their leaders and employees be more aware of the issues faced by a diverse workforce. But too often this training fails to achieve its desired results and can leave people feeling confused about what concrete steps they can take to benefit from an understanding of diversity; in essence they miss out on the more important aspect of Diversity & Inclusiveness initiatives -- the “inclusiveness” element of the equation.

White PaperWhite Paper

Your assessment won't work unless you know how it should work

January 22, 2019 | Infor

This white paper describes assessment design elements—represented symbolically by articles of clothing—that human resource leaders should look for to ensure they are getting maximum protection from a pre-employment assessment system. ...

Read more
White PaperWhite Paper

Why digital transformation depends on workforce transformation

January 18, 2019 | Infor

An integrated strategy that focuses on talent identification, recruitment, and retention, as well as employee engagement, provides the right foundation for transformation. The new and innovative ideas that digital transformation makes can help ...

Read more
White PaperWhite Paper

Building high-performing teams

January 14, 2019 | Infor

Teamwork is critical for any large organization. Managers must not only find the right people for the right role, but also ensure that the right people are working together effectively. By understanding how teams function and how individuals will ...

Read more
White PaperWhite Paper

Linking employee experience to better business outcomes

January 10, 2019 | Infor
One of the biggest advantages an organization can have is an engaged workforce that is fully immersed in both its short-term and long-term business goals. Research points out an organization’s success depends how impactful the connection is ... Read more

2019 Talent Pulse Priorities

December 18, 2018 | Jenna Filipkowski | Human Capital Institute

This paper recaps the notable insights from our 2018 research reports, summarizes the key findings from our annual member survey, and highlights the talent management topic areas HCI will address next year.

Read more

3 Ways HR Can Think Like a Marketer

December 14, 2018 | Purchasing Power | HCI

Marketers learned years ago that if you can figure out exactly what your customer wants, you establish your strategy, brand, product and communications to cater to your customers and accomplish results. Often, tactics that marketers use end up being adopted by HR a few years later. All year long, but especially during open enrollment time, there are lessons that HR can learn from marketing.


Do You Need Feedback on Your Feedback?

December 13, 2018 | Jenna Filipkowski | HCI

In our most recent Talent Pulse report, we found that 29% of organizations are moving from an annual performance review to a continuous feedback approach. This is great news as supportive, nonevaluative, timely, and specific feedback helps people achieve their goals at work. Yet our research shows that we all can get better at giving, asking for, and acting on performance feedback.


Leadership Lessons Learned from Hurricane Katrina

December 10, 2018 | Greg Ketchum | HCI

It was the fourth day since Hurricane Katrina had struck New Orleans, and as I walked out of the elevator in my 4-star French Quarter hotel I was met by a scene that stopped me dead in my tracks: the lobby was completely empty, and the front doors were chained and padlocked. Just the night before, there had been so many sweaty, desperate people in that lobby that I could hardly get through the crowd. Now, just eight hours later, I was the only person left in the entire hotel. I had been abandoned.


The Fix for Employee Engagement? Work From Within and Win Engagement “From the Heart”

December 7, 2018 | Scott Rigby | motivationWorks

When you think of typical approaches to engagement, what do you think of? Most strategies presented to me consist of external inducements: things like cash bonuses, reward and recognition systems, and one-off manager trainings that have been around for decades. Organizations have simply spent too much time thinking of ways to externally influence employees into doing what they desire and too little time tapping into the natural drivers of engagement. We need to let go of our transactional approach to engagement and instead focus on a more authentic, employee-centered approach.