Explore HCI's collection of curated research, white papers, case studies and infographics on trending talent management topics.
One word: celebration. For decades, employee recognition has been at the core of Fairmont’s worldwide culture of customer service. By sharing stories of colleagues who deliver great experiences for guests, and rewarding employees for ...Read more
HighGround sponsored a webcast in March that featured Sam Stern and Michelle Rashid. In each of their presentations, the speakers used well-known books as a jump off point. Sam referenced two books that seek to explain what motivates us, Drive and The Progress Principle, to connect employee experience to customer success. Michelle shared that her company used The Advantage, which talks about organizational health, as the basis for developing Virtuoso’s new engagement program.
A bad hire can be expensive, and let’s face it— it’s disappointing when you discover that the candidate you had so much faith in isn’t performing like you thought, or isn’t the right fit! The U.S. Department of Labor ...Read more
Employee recognition contributes to building a culture of greatness.Read more
When the topic of workforce diversity and inclusion is raised, more often than not the issues discussed relate to ethnic and gender equity. However, in the Tech industry the issue of age is increasingly entering the spotlight.Read more
The modern workplace is one that has turned traditional ideas about how work happens, how to manage talent and what drives business success upside down. To start with, an expanding global marketplace has made it nearly impossible for employees to ...Read more
The definition of a human resources business partner (HRBP) has undoubtedly changed over the years. Originally the job was very different from traditional HR roles in that it dealt with more money-related issues, working with administrative heads of departments and not employees themselves. An HRBP was a less employee accessible role. They were HR professionals that specifically worked toward employers’ long-term goals.
A good job candidate is hard to land. That’s especially true when it comes to passive candidates — those individuals currently employed but who may be open to new opportunities. But there are strategies you can use to grow your ...Read more
Complaints about performance evaluations are nothing new. Employees think the process is demeaning. Managers and supervisors find them burdensome and ineffective. Lawyers tell us the forms work against us in court. So, we throw up our hands and declare we’re done with them. But before long, we return to the same ritual.
Disruptive technologies abound these days, from ride-sharing to finding a place to stay. With competition for top talent getting fierce, learn how you can get ahead with a new take on reference checking. Here are 12 reasons.Read more
Our March, 2018 Talent Pulse Research shows that Strategic Workforce Planning (SWP) is key in adapting to change, but businesses are finding that these plans often need to grow beyond their organizations and into the communities around them. As businesses forecast their talent supply and the skills needed for emerging roles, many find they must broaden their search for talent to keep pace with change.
The HR team used Visier to build a compelling business case that supported the implementation of programs to reduce turnover. This included a detailed cost of turnover analysis with a bottom line of almost $15M of projected savings over three ...Read more
Ever-changing candidate expectations have led to radical shifts in tools and technologies needed to attract top talent. “Posting a job” barely scratches the surface of what it takes for an organization to find the right candidates, let alone provide an engaging candidate experience that communicates the value of a job with that company.
A new survey of North American human resources and learning/training executives exposes a troubling lack of preparedness and effort to develop agility skills, despite the fact that these professionals and their executive bosses say agility is ...Read more
In our current economic moment, talent is paramount. Your ability to maximize the performance of your people determines your ability to deliver on business strategy. When your people are firing on all cylinders, you can feel it. Your organization just works better. People are happier, customers keep coming back for more, and the money keeps flowing.
If you can’t remember the last time your service awards got a dose of cool factor, it may be time to rethink, retool, and perhaps even replace them.Read more
Personal ruts are tricky; they develop slowly but quickly suck the energy and enthusiasm out of a situation. Sometimes the cause is hard to pinpoint: a lack of development, an absentee manager, an undefined role, but the result is eerily similar. You feel stagnant, disconnected from your work not because you have too little to do, but because you are no longer inspired by it.
You’re hiring for a sales position at your company. You have two equally impressive employees. Both candidates had identical GPAs in college and have sales experience at a major company. They were friendly and professional during their ...Read more
The “datafication of HR” is accelerating, driven by the critical need to create better business outcomes using evidence-based workforce decisions. In 2015, Harris Poll (on behalf of Visier) surveyed 301 corporate executives across ...Read more
Workplace “culture” is trending everywhere. The culture-chasing trend has led to office space redesigns, wellness programs, on-site massages, and unlimited free food. Everyone wants to be like Google or Apple. But which cultural ...Read more