Vineet Nayar

The Turnaround CEO — Shifting Power to the Employees for outstanding performance

Vineet Nayar is Vice Chairman and CEO of HCL Technologies, the India-based global information technology services company. Since 2005, first as President and then as CEO, he has led a remarkable turnaround that saw the company triple its revenue and income and enjoy robust growth even during the economic downturn.

The transformative management practices he has introduced at HCL have been the subject of a Harvard Business School case study and have prompted Fortune magazine to characterize the company under his leadership as having “the world’s most modern management.” HCL has been cited by BusinessWeek as one of five “most influential emerging companies,” and it was named Best Employer in India by the global human resources services company Hewitt Associates.

Mr. Nayar recounts the story of HCL’s transformation in his book Employees First, Customers Second: Turning Conventional Management Upside Down (Harvard Business Press, 2010). He also is a regular blogger for Harvard Business Review ( and at

He joined HCL in 1985 after earning his MBA from XLRI, one of the leading business management schools in Asia. In 1993, he created the start-up company Comnet, where he developed and implemented many of the ideas that are core to the Employees First, Customer Second philosophy. In 2005, he became President of HCL Technologies and in 2007 was named CEO. He became Vice Chairman in November 2010.

He is a member of G100, a group of CEOs of some of the world's most significant companies. He is also a member of the Women Leaders and Gender Parity Programme Global Advisory Board at the World Economic Forum. Other roles at the Forum include being one of Governors for the ICT industry, a Steering Board member of the Global Education Initiative and the ICT and Sustainability Initiatives, and a Community Partner to the Young Global Leaders group.

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