As Chief Learning Officer and Vice President of Human Resources, Bennett focuses on how HR initiatives can have a positive effect on the company’s bottom line. Since assuming his role in 2003, Bennett has played a key role in incorporating loyalty, an integral FedEx value, into employee measurement indices. Employee loyalty results in improved customer loyalty and retention.
Under Bennett’s direction, FedEx has further strengthened its focus on its employees. This takes its form in everything from revised performance reviews to performance measurements to training, which has shifted towards a more experiential and recurrent basis. Bennett has been instrumental in establishing the FedEx Talent Management Program to recognize and assess high talent in employees. In all his undertakings, he has kept an operations focus which enables him to see and understand the realities of the big picture and the measurable effect that employees and programs have on the bottom line.
Bennett currently serves on the Boards of The Salvation Army and The Leadership Academy. He is a four time recipient of the FedEx Five Star Award, the company’s most prestigious award for recognizing outstanding achievements.
A native New Yorker, Bennett received both his Bachelor’s and Master’s degrees in Industrial Engineering from Cornell University. He then went on to receive his MBA from Bernard Baruch College at the City University of New York.
Content Featuring Bob Bennett
Bob Bennett, Vice President, Human Resources and CLO Global Organizational Learning Development and Services at FedEx Express
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