Change Management

Drive change through people with the right communication and approaches

Because change is constant, organizations need to drive change through people rather than driving people through change. With the right communication and approaches, your employees can withstand drastic or even small organizational changes without a negative impact on business results. Learn about the need for and process of finding “change architects” to facilitate the organization’s movement through a change initiative, using “broadcasters” to communicate the change with stories and data, and having “coaches” to address the personal resistances of change. Accountability and ownership for change are diffused throughout the organization.

Learn More about Change Management with our Top Resources

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Goal Science Best Practices

February 29, 2016 | BetterWorks

What goals matter? Who is working on them? How are they connected? Senior executives want to know. Managers want to know. Individual contributors want to know. Yet processes for discovering answers to these questions are disconnected, ...

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Getting Started with Objectives & Key Results (OKRs)

February 23, 2016 | BetterWorks

Since the 1950s, business leaders have embraced a variety of management techniques designed to improve employee performance. Peter Drucker introduced Management by Objectives (MBOs), a process during which management and employees ...

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New Employee Orientation: The Secret Tool of Organizational Change Management

February 11, 2016 | Amy Hirsh Robinson | HCI

An effective New Employee Orientation (NEO) ensures the engagement, retention and acculturation of new employees. It also serves as a crucial lever to attaining cultural transformation in an organization. If your company has embarked on a culture change or recognizes that the culture (and consequently, the behaviors and attitudes of employees) must change to drive better business results, it is best to focus on employees at the beginning of their tenure, when they are most impressionable. It is during these first days, weeks and months with a new employer that employees decide whether they will be champions of change within the company, become disgruntled and leave, or stay and become toxic by upholding the “old” culture.  


What’s HR’s Role in Change Management?

February 7, 2016 | Ben Baran, Ph.D. | HCI

Is human resources (HR) the organizational function that must lead when dealing with organizational change?

Or is managing change a fundamental leadership competency that a wide array of people from every function should have or develop? If that’s the case, should HR professionals themselves try to be change agents?


HR As Change Architect at Exelon: A Case Study of HR Transformation and Organizational Change

December 8, 2015 | Timothy Hickey, Bridget Laffey

Whether you’re preparing for a merger or acquisition, launching a new strategy, or implementing a new process, HR has a critical role to play. Join Tim Hickey, Exelon’s Director of HR Strategic Services, to hear how Exelon transformed their HR function into strategic business partners, building their capability and aligning their work to the business’ strategy.