When faced with a talent challenge, many HR and talent analytics teams take a myopic approach to solve the issue at hand, but in doing so fail to address the underlying problem.
By contrast, this Solution Suite, based on a keynote presentation given by Kathleen Creech, a Senior Global HR Business Partner in the Hospitality Division at NCR, explores the intentionally broad approach NCR took to address high turnover and poor performance within a critical segment of its workforce.
This suite will demonstrate:
- Why analyzing holistic HR data is critical to understanding the complexity of high attrition and poor performance.
- How you can leverage onboarding programs and surveys to immediately increase the quality of hire.
- What elements managers must assess to better determine and monitor employee productivity, especially among new hires.
- The dashboard metrics that help identify the workforce trends among current and exiting employees.
When NCR began investigating a disturbing uptick in attrition and decreased performance within a critical talent segment, its Customer Engineers (CEs), the Workforce Planning & Analytics Team didn’t focus on analyzing a single process ...Read more
NCR, the global leader in consumer transaction technologies, is focused on turning the theoretical aspects of workforce planning and analytics into practical applications that can increase HR’s contribution to the bottom line. In this ...Read more