HCI's Nine-to-Thrive HR Podcast

PodcastPodcast

Leadership: Engaging Buyers One Sale at a Time

April 30, 2018 | Deb Calvert

Join Deb Calvert, co-author of “Stop Selling, Start Leading,” to learn how sellers can become more effective by acting as leaders and the desirable results that become possible.

Leadership: Engaging Buyers One Sale at a Time

April 30, 2018 | Deb Calvert

Buyers are more likely to respond well to sellers who behave like leaders, according to research, which means they must adopt the same approaches and practices used by effective business leaders. 
There’s a credibility between buyers and sellers that’s supported when sellers follow through with their word, and involve buyers in visions and solutions for a common goal. 

Join Deb Calvert, co-author of “Stop Selling, Start Leading,” to learn how sellers can become more effective by acting as leaders and the desirable results that become possible.

 

Presenters

Presenter Photo

Deb Calvert

President, People First Productivity Solutions

Underwriter

Related Resources

PodcastPodcast

Purpose Fuels Engagement, Well-Being At Work (and outside of work)

April 9, 2018 | Tim State

Listen to this podcast with Tim State, Enterprise Vice President at Humana, for more on purpose, including its positive impacts on companies and personal lives – fostered connection, bold goals, and improved effectiveness.

Purpose Fuels Engagement, Well-Being At Work (and outside of work)

April 9, 2018 | Tim State

When your company is packed with purpose, it makes a real difference in the workday, and in employees’ lives after office hours. A purpose-driven organization makes great business decisions, attracts and retains the best people, and provides top service to the customers and communities it serves. Plus, purpose reaches beyond business hours by helping employees and customers alike achieve optimal well-being.

Listen to this podcast with Tim State, Enterprise Vice President at Humana, for more on purpose, including its positive impacts on companies and personal lives – fostered connection, bold goals, and improved effectiveness.

Learn more about the 2018 Employee Engagement Conference

Presenters

Presenter Photo

Tim State

Enterprise Vice President, Humana

Related Resources

PodcastPodcast

Wait… So Feedback Should Start with a Question?

March 19, 2018 | Karen Hutchison

Join Karen Hutchison, Executive Coach at Ernst & Young, to learn how to start leading with questions, and make authentic connections that drive engagement where you work.

Wait… So Feedback Should Start with a Question?

March 19, 2018 | Karen Hutchison

Performance leadership transformation means a new kind of leader is in town: one who thrives in being purpose-driven, curious and agile. Today’s best performance management leaders start conversations by asking the right questions, and they know that it’s not about having all the answers. It’s about having the best questions that create trust in meaningful communication with employees and team members.

The “Leading with Questions” model demonstrates a practice that is just that: a practice. The key to success comes from realistic expectations and development over time. 

Join Karen Hutchison, Executive Coach at Ernst & Young, to learn how to start leading with questions, and make authentic connections that drive engagement where you work.

Learn more about the 2018 Performance Coaching & Development Conference

Presenters

Presenter Photo

Karen Hutchison

Executive Coach, Ernst & Young

Related Resources

PodcastPodcast

Competing for Top Talent in a Scarce Environment

March 12, 2018 | Carol McDaniel

In a tight labor market, innovative organizations are experimenting with new ways to out-recruit the competition. Carol McDaniel of Johns Hopkins All Children's Hospital shares how her organization is using new technologies and new methods to attract key talent.

Competing for Top Talent in a Scarce Environment

March 12, 2018 | Carol McDaniel

In a tight labor market, innovative organizations are experimenting with new ways to out-recruit the competition. Carol McDaniel of Johns Hopkins All Children's Hospital shares how her organization is using new technologies and new methods to attract key talent.

Learn more about the 2018 Strategic Talent Acquisition Conference​

Presenters

Presenter Photo

Carol McDaniel

Director of Talent Acquisition, Johns Hopkins All Children's Hospital

Related Resources

PodcastPodcast

HR’s Role in #MeToo

February 19, 2018 | Jessica Childress

The #MeToo movement is gaining critical momentum, but how should organizations – and the HR function – respond? Employment law attorney Jessica Childress examines some of the legal implications facing organizations today,  and redefines expectations so HR can enable better diversity and inclusion policies.

HR’s Role in #MeToo

February 19, 2018 | Jessica Childress

The #MeToo movement is gaining critical momentum, but how should organizations – and the HR function – respond? Employment law attorney Jessica Childress examines some of the legal implications facing organizations today, and redefines expectations so HR can enable better diversity and inclusion policies.

Learn more about the 2018 Inclusive Diversity Conference

Presenters

Presenter Photo

Jessica Childress

Managing Attorney, The Childress Firm

Related Resources

PodcastPodcast

Setting Expectations for the Learning Function

February 12, 2018 | Juliana Stancampiano

Juliana Stancampiano, CEO of Oxygen shares recommendations on how to work with the business to produce valuable, timely, and relevant learning content. 

Setting Expectations for the Learning Function

February 12, 2018 | Juliana Stancampiano

Juliana Stancampiano, CEO of Oxygen shares recommendations on how to work with the business to produce valuable, timely, and relevant learning content.  

In this podcast you will learn:

  • Best practices for getting started with learning analytics and business impact evaluation
  • How learning professionals and business leaders can work together to make learning more valuable to its customers
  • About the new ways of working for the learning professional

 

Presenters

Presenter Photo

Juliana Stancampiano

CEO, Oxygen Exp

Underwriter

Related Resources

PodcastPodcast

Small Groups Are Behind Big Ideas for Inclusive Diversity

February 5, 2018 | Jason Lauritsen

Conferences are great for sharing the latest, most innovative ways to make a difference at your workplace, for your workforce. When it comes to diversity and inclusion, HCI’s Innovation Sprints take big concepts and case studies, and in smaller groups, discuss what new practices can be done immediately to make a real impact at work. 

Small Groups Are Behind Big Ideas for Inclusive Diversity

February 5, 2018 | Jason Lauritsen

Conferences are great for sharing the latest, most innovative ways to make a difference at your workplace, for your workforce. When it comes to diversity and inclusion, HCI’s Innovation Sprints take big concepts and case studies, and in smaller groups, discuss what new practices can be done immediately to make a real impact at work. 

Like a Hackathon, the Innovation Sprint team chooses a concept and comes up with big ideas for diversity and inclusion programs, cultures, communication and hiring practices, leadership approaches, and whatever might create a more inclusive and diverse workplace, and set change in motion. As small teams hack into new learnings and approaches, a new process is actually being taught. What influences inclusive diversity and what working parts are required by leaders? Only when change is introduced can the overall system become better.

Learn more about the 2018 Inclusive Diversity Conference

Presenters

Presenter Photo

Jason Lauritsen

Workforce Culture Expert and Author

Related Resources

PodcastPodcast

Tough Conversations: It Takes Two To Tango

January 29, 2018 | David Dye, Karin Hurt

Listen to this podcast to learn more about overcoming fear of tough conversations, how to develop dialogue, the biggest obstacles that prevent a conversational culture and how to rise above them.

Tough Conversations: It Takes Two To Tango

January 29, 2018 | David Dye, Karin Hurt

Tough conversations at work, most people would say, are uncomfortable, difficult and scary. What if they damage relationships, put a dent in careers or jeopardize positions within the organization? 

For a thriving, successful organization, tough conversations are essential for strategy and growth. With the right tools, leaders can remove fear of tough conversations by solving problems and creating multi-level accountability through inspiration and facilitating difficult dialogue.

Leaders must remember that challenging conversations walk on a two-way street. They’re responsible for helping their people discover answers, create strategic questions and suggest ideal solutions based on the conversation’s content.

Listen to this podcast to learn more about overcoming fear of tough conversations, how to develop dialogue, the biggest obstacles that prevent a conversational culture and how to rise above them.

Learn more about the 2018 Performance Coaching & Development Conference

Presenters

Presenter Photo

David Dye

Co- Author “Winning Well: Managing the Art of the Tough Conversation”
Presenter Photo

Karin Hurt

Co-Author “Winning Well: Managing the Art of the Tough Conversation”

Related Resources

PodcastPodcast

Learning, Engagement: Do More For The Modern Workforce

January 22, 2018 | Benny Ramos

The modern workforce expects modern communication that does more than provides info. Engaging experiences are a must when delivering more emotion, storytelling and personalized approaches that make messages more memorable to learners. Businesses see the need for information to be delivered in a learner-centric way, similar to a customer-centric approach,  so that it’s easy to consume and easy to embrace.

Learning, Engagement: Do More For The Modern Workforce

January 22, 2018 | Benny Ramos

Almost everyone works with or near an internet connected device, according to a recent HCI webcast, which means we work with almost no constraint on learning, development and productivity. Things like store hours, time zones and geographical locations no longer limit our access to information and while the on-demand nature of learning tools is super convenient and makes life easier, experts are finding that learners must be highly available, too.

The modern workforce expects modern communication that does more than provides info. Engaging experiences are a must when delivering more emotion, storytelling and personalized approaches that make messages more memorable to learners. Businesses see the need for information to be delivered in a learner-centric way, similar to a customer-centric approach, so that it’s easy to consume and easy to embrace.

 

Presenters

Presenter Photo

Benny Ramos

Manager - Consulting Services, Skillsoft

Underwriter

Related Resources

PodcastPodcast

Recognition and Retention: Fighting Turnover with Technology

January 8, 2018 | Michael Levy

Compensation has little to do with an employee’s decision to leave a company, suggesting that recognition (or lack thereof) plays a much bigger role in turnover. On exit interviews, 88 percent of employees said they left for reasons other than pay, according to data per Online Rewards CEO Michael Levy. Employees want to know that they’re contributing to company success and making a difference, and not just going through the motions to receive a biweekly check. If employers can realize that their recognition practices need to get up to speed and better align with employees’ job satisfaction, they’ll be more likely to keep employees happy and keep them around, which is where technology makes all the difference.

Recognition and Retention: Fighting Turnover with Technology

January 8, 2018 | Michael Levy

Compensation has little to do with an employee’s decision to leave a company, suggesting that recognition (or lack thereof) plays a much bigger role in turnover. On exit interviews, 88 percent of employees said they left for reasons other than pay, according to data per Online Rewards CEO Michael Levy. Employees want to know that they’re contributing to company success and making a difference, and not just going through the motions to receive a biweekly check. If employers can realize that their recognition practices need to get up to speed and better align with employees’ job satisfaction, they’ll be more likely to keep employees happy and keep them around, which is where technology makes all the difference.

Technology is today’s force behind the recognition evolution. Tech, mainly Smartphones, transforms sporadic recognition into continuous communication and feedback. Because of technology-enabled recognition, the relationship between leaders and their employees develops and turnover is significantly lowered.

Presenters

Presenter Photo

Michael Levy

CEO, Online Rewards

Underwriter

Related Resources

PodcastPodcast

Measuring Sentiment: Behaviors Shed Current, Future Light On Employee Performance

December 4, 2017 | Beth Giglio

What do customer behavior and employee performance have in common? They both can be seen through the same lens, and when analyzed, inform organizational management of how things are going when it comes to company culture, employee development, and engagement. From there, companies can design tools to synthesize insights and understand what works, and what doesn’t.

Measuring Sentiment: Behaviors Shed Current, Future Light On Employee Performance

December 4, 2017 | Beth Giglio

What do customer behavior and employee performance have in common? They both can be seen through the same lens, and when analyzed, inform organizational management of how things are going when it comes to company culture, employee development, and engagement. From there, companies can design tools to synthesize insights and understand what works, and what doesn’t.

Measuring employee sentiment goes beyond numbers and charts, it allows for open-ended feedback that executive teams can use to respond quickly with a winning strategy in hand. For example, perhaps some employees are taking a change in benefits harder than others. Think of employee sentiment measuring as an “always on” feedback tool. What can leaders learn about employees – what makes them leave and what makes them stay

Learn more about employee behavior and what powers their feelings, decisions and engagement by registering online to attend attending HCI’s Workforce Planning and People Analytics Conference.

Learn more about the 2018 Workforce Planning & People Analytics Conference

Presenters

Presenter Photo

Beth Giglio

Senior Vice President, Human Resources, 84.51˚

Related Resources

PodcastPodcast

The Role of Employee Recognition: Change, Augmentation and Relevance

November 27, 2017 | Michael Levy

Learn more about using recognition as a tool, and how to make your approach unique by listening to this podcast, courtesy of Online Rewards.

The Role of Employee Recognition: Change, Augmentation and Relevance

November 27, 2017 | Michael Levy

Today’s workforces are undergoing major transformation thanks to shifts in workforce dynamic, which means the approach to recognizing employee performance must evolve, too. Formal structures and traditional approaches are out the door; they’ve been replaced with more frequent acknowledgment, an increase in requests for feedback and the need for continuous communication about performance.

Recognition now comes earlier in an employee’s career than ever before, allowing employees to feel appreciated more often than not. By offering more recognition, managers give employees real capacity to excel and give more effort to their levels of performance. It’s about raising the bar for employees when it comes to giving their all, but it boils down to one simple approach: tap into maximized performance with recognition as a fundamental enabler of employee engagement. 

Learn more about using recognition as a tool, and how to make your approach unique by listening to this podcast, courtesy of Online Rewards.

Presenters

Presenter Photo

Michael Levy

CEO, Online Rewards

Underwriter

Related Resources

PodcastPodcast

Sensing Technology, Data Put People Analytics in a New Perspective

November 20, 2017 | Ben Waber, Ph.D.

Sensing technology will transform the new world of work by indicating information we never thought possible.

Sensing Technology, Data Put People Analytics in a New Perspective

November 20, 2017 | Ben Waber, Ph.D.

You may have heard that basketball players wear sensors on their clothing that provide data that coaches use to analyze players’ movement, body stresses and other factors of their performance on the court. But you may not know that the arrangement of tables in an organization’s cafeteria can give management information on employees’ communication, interaction and potential to highly perform. It’s true.

Sensing technology will transform the new world of work by indicating information we never thought possible. As with the cafeteria arrangement, what became clear was that the higher the number of people having lunch together led to higher performance, compared to employees who ate lunch with only two or three colleagues. 

Something as simple as an identification badge will change the game over the next decade, and beyond, when it comes to what’s happening at work. From there, we’ll use sensing technology to change the way our organization’s environment works, based on how people interact with each other, act throughout the day and collaborate with others to complete tasks.

Learn more about the 2018 Workforce Planning & People Analytics Conference

Presenters

Presenter Photo

Ben Waber, Ph.D.

CEO & co-founder, Humanyze; visiting scientist, MIT Media Lab; and author, People Analytics

Related Resources

PodcastPodcast

All Hands on Deck for Strategic Workforce Planning Success

October 16, 2017 | Madeline Laurano

From collaboration to strategy, learn about workforce planning done right by listening to this podcast with guest Madeline Laurano, co-founder of Aptitude Research Partners.

All Hands on Deck for Strategic Workforce Planning Success

October 16, 2017 | Madeline Laurano

Workforce planning has a remarkable impact on business success, and it’s become quite the priority for organizational leaders today. Workforce planning has wiggled its way into business initiatives, allowing for better decisions, improved retention, accomplishment of goals and more.

Some might say ownership of workforce planning remains unclear, but the best answer is that workforce planning is a collaborative effort from HR, operations, and finance teams. If done the right way, support comes from the top down – leaders must really believe in workforce planning, drive it and ensure that the company, as a whole adopts it and really understands how it can benefit the business. 

From collaboration to strategy, learn about workforce planning done right by listening to this podcast with guest Madeline Laurano, co-founder of Aptitude Research Partners.

Presenters

Presenter Photo

Madeline Laurano

Co-Founder & Chief Research Officer, Aptitude Research Partners

Underwriter

Related Resources

PodcastPodcast

Digital Literacy: Adopt, Adapt and Dive Right In

October 9, 2017 | Emily Wiese

When technology first introduced new devices and new approaches to users everywhere, it didn’t take long at all for boundaries to be pushed, especially with digital capabilities in the workplace. Some technological advances were easily adopted and some were not, but regardless of which tech made the cut, leaders couldn’t seem to build a developed pipeline with the digital literacy skills needed to support workplace change. 

Digital Literacy: Adopt, Adapt and Dive Right In

October 9, 2017 | Emily Wiese

When technology first introduced new devices and new approaches to users everywhere, it didn’t take long at all for boundaries to be pushed, especially with digital capabilities in the workplace. Some technological advances were easily adopted and some were not, but regardless of which tech made the cut, leaders couldn’t seem to build a developed pipeline with the digital literacy skills needed to support workplace change. 

The transition from an analog world to one in which digital runs the show left a critical need for digital proficiency, but many people underestimated what it would take to keep up. Also underestimated was the impact that the lack of digital proficiency had on the organization as a whole, and how it kept the organization from achieving business goals. There’s no reason for digital literacy to be daunting – all you need is a foundation and a desire to learn.

Presenters

Presenter Photo

Emily Wiese

Vice President, Digital Skills Portfolio, Skillsoft

Underwriter

Related Resources

PodcastPodcast

Workforce Planning And The Rest Of The World: Times They Are A-Changin’

October 2, 2017 | Bill Craib

Today’s world is hard to predict and the world at work follows suit. Just when you think you have a plan in place, change instantly does away with that plan and brings about need for a new one. It’s not about coming up with a workforce planning strategy that will work forever; it’s about producing a strategy that can keep up with the environment’s rapidly changing ways.

Workforce Planning And The Rest Of The World: Times They Are A-Changin’

October 2, 2017 | Bill Craib

Today’s world is hard to predict and the world at work follows suit. Just when you think you have a plan in place, change instantly does away with that plan and brings about need for a new one. It’s not about coming up with a workforce planning strategy that will work forever; it’s about producing a strategy that can keep up with the environment’s rapidly changing ways.

What’s happening in the world in real time? Align current events and shifts with those happening within your organization. As workforce planning is a continuous process, ever-evolving external factors indicate what roles and skills your organization needs in the present, and what the near future might have in store. We may not be able to see around upcoming corners, but we can try to prepare as many future scenarios as possible. The ability to identify environmental change and understand the environment’s current trends could mean big shifts in strategy. 

Learn more about the continual workforce planning process by tuning into the October 18 webcast, “Embedding Dynamic Workforce Planning into your Quickly-Changing Business.

Presenters

Presenter Photo

Bill Craib

SVP, Enterprise Learning

Underwriter

Related Resources

PodcastPodcast

Crafting Holistic Employee Experiences

September 11, 2017 | Jessica McFeron

Jessica McFeron from KinderCare Education at Work and the HCI research team discuss the actions your organization can take to help employees successfully integrate work and life demands. Learn how supporting your people is about more than just the number of benefits you offer, instead it is about crafting a holistic employee experience.

PodcastBuilding a Coaching Culture at Ernst and Young

Building a Coaching Culture at Ernst and Young

August 22, 2017 | Alison Hooker

Alison Hooker, who is the Former Americas Chief Talent Development Officer for EY, describes the gradual process of building a strong coaching culture at Ernst and Young  (EY). One of the largest professional services firm has invested to make coaching a "highly-valued asset at the firm". From senior leader support to a focus on individuality and purpose, Alison defines what is important to make this coaching-centric culture thrive.

Building a Coaching Culture at Ernst and Young

August 22, 2017 | Alison Hooker

Alison Hooker, who is the Former Americas Chief Talent Development Officer for EY, describes the gradual process of building a strong coaching culture at Ernst and Young  (EY). One of the largest professional services firm has invested to make coaching a "highly-valued asset at the firm". From senior leader support to a focus on individuality and purpose, Alison defines what is important to make this coaching-centric culture thrive.

Presenters

Presenter Photo

Alison Hooker

Former Americas Chief Talent Development Officer, EY

Underwriter

Related Resources

PodcastPodcast

The Secret To Growth And Development, And Just Enough Fun At Work

August 14, 2017 | Sarah Devereaux

Google’s Head of Executive Development Programs, Sarah Devereaux, says the g2g program is 96 percent focused on work-related topics, and the rest is spent on fun, which increases engagement when everyone has something different to share. Continuous learning is a big part of Google’s culture, and Devereaux says there’s a secret to successful internal training. 

Listen to this learning and development podcast to discover the secret behind finding passionate people who can help their team grow.

The Secret To Growth And Development, And Just Enough Fun At Work

August 14, 2017 | Sarah Devereaux

If you work for a company that values growth and development so highly that 6,000 hard working employees volunteer their time to make it happen, you’re certainly in a great spot where community and fun flourish.

Google’s Googlers-to-Googlers (g2g) program selects an internal volunteer teaching network – dedicated to help peers learn and develop, outside of their core job responsibilities. Volunteers (g2gers) coach and mentor, design learning materials like e-courses, and help with tough times and difficult conversations. They provide fun stuff, too, like salsa dancing and even fire breathing!

Google’s Head of Executive Development Programs, Sarah Devereaux, says the g2g program is 96 percent focused on work-related topics, and the rest is spent on fun, which increases engagement when everyone has something different to share. Continuous learning is a big part of Google’s culture, and Devereaux says there’s a secret to successful internal training. 

Listen to this learning and development podcast to discover the secret behind finding passionate people who can help their team grow.

Click here to learn more about the 2017 Learning and Leadership Development Conference

Presenters

Presenter Photo

Sarah Devereaux

Head of Executive Development Programs, Google

Related Resources