This study included the participation of 143 leaders from the global training and learning division of a large, multinational defense corporation. This organization has an active D&I process that advises recruitment, hiring, development, ...Read more
We keep doing things the same way. We keep treating customers the same way, but why? Once you learn to recognize those biases, you can learn to mitigate them by making really simple changes in your behavior.
Social intelligence is our differentiator from artificial intelligence. It’s how we better ourselves as leaders, as team members, and most importantly -- as humans.