Employees that consistently give additional discretionary effort to their tasks can propel performance forward. It all begins with the employee experience that will keep employees invested in their work and loyal to their organization. Learn how enabling and training your employees prepares them to take on new challenges, and recognize how to identify and address low engagement and employee burnout.
Recommended Employee Engagement and Experience Resources
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A local manufacturer recently hired me to conduct a train-the-trainer class for its senior operators. At the end of the class, I asked the participants how they could use the new skills we’d practiced. No one answered. I persisted, wanting to know what was holding them back from taking the training world—or at least the manufacturing floor—by storm. Finally they explained that training new operators was a waste of time because they just leave after a few days. Why bother?
Consider the following scenario: Tom is a manager who pushes his team hard to hit performance targets, often leaving employees debilitated, with some leaving and others cynical and de-motivated. He argues, “It’s just business—we met our targets.”
Corporate America has a problem: the annual performance review. Usually, this process starts with a self assessment, then a manager assessment, then a manager reviewing employee feedback with his or her boss. Finally, months later, an employee-manager follow up discussion is held.
To explore this topic further, HCI and Achievers conducted a survey in early 2013 to better understand how employee engagement is cultivated and maintained by three key players: the employee, the manager, and the organization. When these three groups work cohesively on building and sustaining engagement, the results are profound.
Dan Pink, Journalist, Lecturer and Author of “Drive: The Surprising Truth About What Motivates Us,” and “To Sell Is Human: The Surprising Truth about Moving Others,” provides applicable tips and tools for the new way ...Read more
Deborah Konitsney the Director of Organization Research at Kaiser Permanente discusses how Kaiser Permanente has taken on the task of building a high-performance culture by developing a comprehensive model for performance.
Deborah Konitsney, the Director of Organization Research at Kaiser Permanente shares the process and metrics used to look at high performance managers. She states the importance of sharing evidence with managers about what leads to high ...Read more
Derreck Kayongo, Humanitarian Relief Expert and Founder of the Global Soap Project shares his perspective on leveraging the ‘whole employee’ workforce in this VUCA (volatility, uncertainly, complexity and ...Read more
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