Employees that consistently give additional discretionary effort to their tasks can propel performance forward. It all begins with the employee experience that will keep employees invested in their work and loyal to their organization. Learn how enabling and training your employees prepares them to take on new challenges, and recognize how to identify and address low engagement and employee burnout.
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Build credibility as an HR leader that influences, impacts and advances your business.
The most effective HR professionals today possess an entirely new set of competencies, HCI’s course builds the financial acumen and consulting skills necessary for you to have a meaningful impact on the future of the business.Learn More
Learn More about Employee Engagement and Experience with our Top Resources
Explore the importance of using customer and employee data to provide feedback to employees about their contributions to customer experience delivery, how firms can help managers use the same data to coach employees and improve their teams' performance, and learn about new emerging ways for firms to track employee experience that help them identify opportunities to better support employees.
Executive burnout and derailment are at record numbers – in some sectors 75% of executives say they can’t see themselves in the same job in five years. According to Harvard Business Review, burnout is costing approximately $190 billion a year in healthcare spending in the US. Other systematic costs include high turnover, low job satisfaction, and low productivity. Moreover, the majority of executives state they are physically or emotionally depleted.
Discover how to match high expectations with a high degree of empathy, how to inspire a new path to productivity, and how to nurture a workplace environment that helps people reach their ultimate potential.
The concept of replacing United Airlines’ quarterly performance bonuses with a lottery program didn’t last three days, much less come to fruition, due to some severe backlash from the company’s thousands of employees.
Data, science and customer experience company 84.51° believe in making people’s lives easier, and that principle applies to its customers AND employees. 84.51°, a wholly owned subsidiary of The Kroger Co., spent 2016-2018 looking at ...Read more
Continuous, agile performance management’s replacement of the traditional, annual review is SO 2016.
There’s no more structured process or need for employees’ nerves to shake, rattle and roll as they approach their boss’s office every 365 days, but that’s nothing new. Continuous performance management has evolved into new world of high performance that demands much more than increased frequency and leadership agility.
How do you modernize your performance review correctly? What is the right set of steps? Learn the five key steps to make your continuous performance management work!
Learn how to be a rebel in designing a recognition strategy that challenges the status quo, encourages peer-to-peer recognition and promotes social cohesion, while mastering social media to put recognition under the spotlight.
Enroll Now: Strategic HR Business Partner Certification Program
The conversation about HR having “a seat at the table” is over. Human Resources is a critical business function, and a true HR Business Partner who serves as a skilled business advisor and leader is critical to ensuring success. Equip yourself with the skills you need to advance your business.