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Six Key Elements of an Engaging Workplace Culture

January 26, 2018 | O.C. Tanner | HCI

When it comes to creating an engaging workplace culture that enables you to connect with what’s most meaningful to employees, become an irresistible place to work, and ultimately achieve financial success, corporations across the globe are left wondering which resources to invest in to improve their organization’s culture.

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Connecting with Customers

January 25, 2018 | Deb Calvert | The Leadership Challenge

In the Age of the Customer, companies are investing in Customer Experience, Customer Success, and Mapping the Buyer’s Journey. Still, buyers seem fickle and unpleasable. What will it take to connect with your customers?

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Design Thinking: Meet Your New Strategy for Retaining High-performers

January 23, 2018 | Oracle | HCI

While the War for Talent is heating up for the moment, the War for Top Talent never stopped. If you were trying to sum up the purpose of modern HR, it might go something like this: hire more high performers and figure out how to retain and develop them.

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Uncover Your Organization’s Story Through Employee Comments

January 19, 2018 | Sara Weiner | Glint

Within your organization, there’s a running dialogue that goes on in hallways and conference rooms, between desks, via phone, email, and within chat. Those conversations tell a story, from your employees’ perspective, about how your organization is doing — what’s working, what’s not working, how culture affects performance, how valued employees feel, and why they may leave. It’s a critical narrative, but these are private conversations. So how can we uncover qualitative insights like those from these informal channels?

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Change leadership tops change management in CVS-Aetna merger

January 12, 2018 | Holly Pennebaker | HCI

Not too long ago, the mega-merger of health care giants CVS Health and Aetna was proposed and the $69 billion deal could mean big change for consumers AND employees of the two companies alike. 
Sure, it’s a big decision for any company that provides medical and pharmacy benefits to employees, especially when it staffs hundreds, if not thousands of workers, and serves millions of consumers. 
The decision’s impact moves inside company walls, reaching each employee that works for both organizations involved in the merger. 
Will jobs be affected by the merger, which is said to potentially reshape the American healthcare system as we know it … and as scary as it sounds, will jobs be lost?

BlogBlog

Talent Acquisition Year in Review 2017

December 12, 2017 | BountyJobs | HCI

What a year 2017 has been in talent acquisition! From the lowest unemployment rate in over a decade to the adoption of predictive analytics … or just the recognition of data capture and analytics as a whole, the industry has seen ample change and growth.

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Rewriting the Leadership Code for 2018 and Beyond

December 11, 2017 | Bill Catlette | HCI

There has never been a better time to be a principled, inclusive, open-eared, clear-eyed leader who puts customer and team interests before self-interest. If you will truly commit to attaining that stature, you will find yourself standing out in a good way.

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The Workforce of the Future is Here: Inclusion unites all generations

December 7, 2017 | Skillsoft | HCI

It seems like Human Resources professionals can’t stop talking about the workforce of the future: the need to prepare, how to plan for the future and when we get to the future, how do we guarantee workforce success? Well, perhaps we’re already there.

BlogThe Houston Astros became 2017 World Series Champions on Nov. 1, 2017

Intention, Interaction, Influence: Teamwork's Most Valuable Players

December 1, 2017 | Holly Pennebaker | HCI

If your organization wants its employees to be effective, each team has to put in work and follow through with performance expectations.

No player -- not even the MVP -- can win a baseball game, let alone a World Series championship, single handedly. A team has to cover the bases, the outfield, the plate and the mound, and do so in a strategic way that’s designed to optimize collaboration and output.

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What’s Wrong with eLearning?

November 30, 2017 | Paradigm Learning | HCI

Maybe it’s too soon to praise technology as the be-all and end-all of human learning. What areas need more work? How can instructors and designers do better?

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So, You Want to Build a Coaching Culture - Building Block 3: Creating Measurements of Success for Individuals and the Organization

November 27, 2017 | Lexy Thompson | HCI

As you approach the finish line of building a coaching culture, the process of measuring a coaching practice might seem impossible. A good place to start is a 70/30 split, which means that 70 percent of the metrics will remain static and 30 percent will be tailored to the specific coaching engagement involved. It is especially helpful if the metrics can be compared across engagements.

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Continuous Performance Management Brings Highest Employee Engagement Home for the Holidays

November 16, 2017 | Alan Mellish & Holly Pennebaker | BetterWorks

Organizations everywhere are gearing up for their yearly performance reviews. Managers are filling out paperwork and straining their memories back across an entire year to recall employees’ major successes and failures, and employees are bracing themselves for bad news or daring to hope for an above-average salary increase. Either way, the traditional performance review is past its “sell-by” date.

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Shared Services done right will grow your bottom line

November 13, 2017 | AlignOrg Solutions | HCI

Organizations continuously strive to increase the efficiency, consistency, and quality of support services like human resources, finance and information technology. The better these back-office functions work, the more time your people can spend on activities that grow the bottom line.

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Self-awareness: If I'm Unaware of Myself, Do I Still Exist?

November 13, 2017 | Greg Ketchum | HCI

We don’t just learn a new skill, like developing self-awareness, every once in a while. You’ve got to keep working at it, practicing it, setting reminders to use it and looking for situations for applying new skills. From there, take time to reflect on what worked, what didn’t and how you can improve.