I’m no exception to this and have experienced (IMHO) more than my share of crazy, power hungry, clueless, and just plain incompetent behavior from managers that I’ve worked for. But, in the spirit of making lemons from lemonade, here are three of my best stories about some poor manager types and the critical lessons I took away from working with each of them, which (I hope) have made me a better leader.
They’re now the largest generation in the workforce and we are still trying to figure out Millennials and what they want. Benefits are a key driver for today’s workforce. Gallup’s 2017 State of the American Workforce Survey reported that Millennials want benefits and perks that directly impact their lives and the lives of their family members.
Despite the heightened activity and conversation about #MeToo, reducing incidents of workplace sexual harassment will take time. Nearly 75 percent of people harassed in the workplace don’t report it. To effect positive change, organizations need to figure out how to get more women (and men) to come forward when issues arise.
As the labor market tightens, now is the perfect time to start building the case for workforce planning at your organization. The need is there, all you need to do is demonstrate the power of workforce planning to address it.
Change is the most common and universal currency. We age, settle down, uproot, and move through different phases of our lives, accruing different work and life experiences that shape our perception of the world. And candidly, we have no choice in the matter. We cannot remain static. In business, change defines and drives success, and those organizations unwilling to accept or evolve have found themselves unable to keep up (Blockbuster, Circuit City, Kodak, etc.).
Interviewing candidates for an executive role can provoke anxiety for hiring managers, and those concerns are compounded with the realization that senior-level positions usually require change leadership and come with high performance pressures. While the company may have made the ideal hire, their new leader’s success is not a foregone conclusion.
Recognition is best exercised when it comes from all parts of the organization. Recognition from multiple levels, rather than just management, establishes a shared trust within the team. And the best part -- that trust reaches those your business serves.
To bridge the talent gap and meet the demand for a strong, competent workforce, companies must take matters into their own hands by training and developing their employees.
As company leadership increasingly shifts their attention towards achieving an outstanding employee experience across the lifecycle of an employee, appreciation and recognition will be two of the largest factors that both increase overall employee happiness and drive engagement levels and ROI. That’s because appreciation moves the needle on employee engagement and helps bring out the best work in employees.
It’s a defining moment when team members begin to sense that they have far more control over events than they previously realized; that they aren’t hostages of any situation or history; that collectively they have substantial capability to shape their world. They can see alternative futures, and they’re about to claim positive ownership of something powerful, no matter how small.
HighGround sponsored a webcast in March that featured Sam Stern and Michelle Rashid. In each of their presentations, the speakers used well-known books as a jump off point. Sam referenced two books that seek to explain what motivates us, Drive and The Progress Principle, to connect employee experience to customer success. Michelle shared that her company used The Advantage, which talks about organizational health, as the basis for developing Virtuoso’s new engagement program.
The definition of a human resources business partner (HRBP) has undoubtedly changed over the years. Originally the job was very different from traditional HR roles in that it dealt with more money-related issues, working with administrative heads of departments and not employees themselves. An HRBP was a less employee accessible role. They were HR professionals that specifically worked toward employers’ long-term goals.
Complaints about performance evaluations are nothing new. Employees think the process is demeaning. Managers and supervisors find them burdensome and ineffective. Lawyers tell us the forms work against us in court. So, we throw up our hands and declare we’re done with them. But before long, we return to the same ritual.
Our March, 2018 Talent Pulse Research shows that Strategic Workforce Planning (SWP) is key in adapting to change, but businesses are finding that these plans often need to grow beyond their organizations and into the communities around them. As businesses forecast their talent supply and the skills needed for emerging roles, many find they must broaden their search for talent to keep pace with change.
Ever-changing candidate expectations have led to radical shifts in tools and technologies needed to attract top talent. “Posting a job” barely scratches the surface of what it takes for an organization to find the right candidates, let alone provide an engaging candidate experience that communicates the value of a job with that company.
In our current economic moment, talent is paramount. Your ability to maximize the performance of your people determines your ability to deliver on business strategy. When your people are firing on all cylinders, you can feel it. Your organization just works better. People are happier, customers keep coming back for more, and the money keeps flowing.
Personal ruts are tricky; they develop slowly but quickly suck the energy and enthusiasm out of a situation. Sometimes the cause is hard to pinpoint: a lack of development, an absentee manager, an undefined role, but the result is eerily similar. You feel stagnant, disconnected from your work not because you have too little to do, but because you are no longer inspired by it.
When it comes to having difficult conversations with your employees, do you feel like you’re up to the challenge? In the workplace, as in our personal lives, tough conversations are essential for growth.
New must-have HR technologies seem to appear almost daily and impact nearly every aspect of recruiting. But, if you’re bolting on various technologies to streamline multiple functions – for example, sourcing, recruiting and engaging with candidates – it might feel like managing all these various tools is starting to weigh you down. Consider instead building a more efficient, integrated and holistic tech stack.
Not long ago, a client CEO and SVPHR asked if any of the three executives I was coaching for them presented a flight risk. My reply was to the effect that the operative word wasn’t “any,” but rather, ALL of them. Sure enough, over the ensuing nine months, each made his exit. As the economy and job market continue to warm, this has become an all too familiar chorus.