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Five Ways to Become Customer-Centric without Relinquishing Brand Credibility

18 hours ago | Karima Mariama-Arthur, Esq. | HCI

Businesses spend a great deal of time developing competitive brands that they hope will flourish in the marketplace.  They try to put their best foot forward and make their products or services attractive to potential clientele, who they hope will eventually become brand ambassadors.  While determining a business’s ideal client is certainly part of the branding process, the rationale behind it can often get lost in the shuffle over time. When this happens, loyalty waxes and wanes.

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The Choice Is Theirs: Become the Employer Candidates Desire

June 21, 2017 | Jobvite | HCI

Sixty-nine percent of US professionals would pass on a job offer if it comes from a company with a bad reputation, according to a 2016 Jobvite study. HR leaders must stay way ahead of the curve, and maintain a company’s reputation in a way that makes them an employer of choice.

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So, You Want to Build a Coaching Culture – Building Block 1

June 19, 2017 | Lexy Thompson & Dr. Christina Barss | HCI

If you’ve gotten your leadership’s buy-in for the long haul, resources have been identified to help with administration, and you are excited to move into creating a coaching culture, the next step is to run an assessment to create clarity around the specific strategic goals you can impact and how.

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Calling All Professionals – Share Your Talent Insights!

June 15, 2017 | ProFinda | HCI

Help ProFinda and the industry better understand how people connect, collaborate and work together across organizations – whether you frequently find yourself looking for all types of help or you’ve already got all the resources you need internally.

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Just-In-Time Hiring Is Dead

June 14, 2017 | Elyse Mayer | SmashFly

Sorry to be a downer, but just-in-time hiring is dead. Correction: it’s a talent acquisition strategy still alive and well in many organizations, but job-led, transactional hiring is not giving companies the results that it once did.

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Better Talent Decisions Mean Bigger Bottom Lines

June 13, 2017 | IBM | HCI

HR and talent management professionals know the importance of good decision making when it comes to hiring, developing and engaging people. Make the wrong choice at a crucial point in the talent lifecycle - and you could spend years paying for it. Let’s take the hiring process as an example.

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What’s the Difference Between a Successful Promotion and a Failure?

June 7, 2017 | OutMatch | HCI

Even if you have a good way of identifying high potentials in your organization—using objective metrics, not manager recommendations, because research shows that managers get it wrong 60% of the time—you still may be missing a key piece of the puzzle.

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Bridging the Gap – Building and Adapting Workforce Strategies That Last

June 6, 2017 | Julia Lamm | PwC

Terms like “the war for talent,” “talent crisis”, and “skills shortage” are becoming so ubiquitous we hardly blink an eye when yet another study is published on the “looming talent gap.” It’s gotten to the point where many organizations have started to simply accept this talent gap as the norm -- applying band-aid approaches vs. overhauling their workforce strategies to better prepare for the future.

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Creating a Best Place to Work Environment: Why It’s Important

June 2, 2017 | Melissa Barry | Glint

Why is it important to focus heavily on creating a Best Place to Work environment? Employees who feel valued are likely to be more collaborative, innovative, and perform at higher levels. A healthy and profitable business can then continue to invest in employee development.

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Talent Pulse 4.2 Research Released: Making Referral Programs Count

May 31, 2017 | Randi Kenney | HCI

It’s hard to believe we’re already halfway through Q2 this year! For HCI, another quarter means another new Talent Pulse report. This time, we’ve focused on a hot topic in our Acquire the Right Talent community—sourcing quality candidates from employee referral networks.

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Welcome to the New Era of Continuous Performance Management

May 26, 2017 | Kris Duggan | BetterWorks

Today’s digital technologies are undoubtedly changing the way we work for the better. Workers are hyper-connected, data is always within reach and organizations are leveraging groundbreaking technologies like AI to welcome the future of work. The way we manage, lead and organize our teams is changing before our very eyes.

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Employee Experience: A New Social Contract

May 19, 2017 | Randi Kenney | HCI

What is social contract theory? Very briefly, it’s the idea that an individual’s obligations are dependent on an agreement, or contract, among individuals to form a society. Thinkers who have considered this question have generally done so in the context of political systems, in an effort to establish the legitimate authority of a state over an individual.